Lithia Motors
Reviews and Complaints
HORRIBLE CUSTOMER SERVICE
My car was hit by a lot porter driving a new vehicle he drove off the lot on public street
My Termination
I would just like to resolve the way they terminated my position I felt very discriminate against. If you go back into the cameras you will be able to see how the greeter Casey Hollister was always on the phone and sitting.
And would never get in touble me on the other hand my boss (William Gollihar ) could not see me sitting or on the phone.
And they way About Hispanic. The fact that he didn't offer to place me in a different position it showed he wanted me gone I had no verbal warning or write ups what's is the excuse that I was not placed somewhere else now I'm asking for there to be justice that he should not be aloud to be unfair I'm a single grandmother with 2 grandsons that I am raising and now struggling because of his actions it's not fair
*** poor
Warranty refund
Extended warranty
- Very unsatisfactory
- Poor service
Preferred solution: Let the company propose a solution
DO Not stand behind Warranty
Preferred solution: Replace the unit and stand behind the warranty
Extremely Disappointed
- Very unsatisfactory
Voice Mail
I need to access my 401k.
AWFUL!!!!!
for 3 weeks it has been nothing but problems and a hassle with these people. long story short my car has been sitting for weeks while lithia warranty services tries to find used cheap parts for my car.
turns out that the part they bought used is defective so now my car will sit for another who knows how long while they try to find another part. they told me you can pay for the difference of the new part but we will only cover 1600 of the total 3800. Thats less than half!!!!!! So now my car is torn apart at a chevy dealership without a driveshaft to put in.
Talking to or trying to get ahold of these people is impossible.
Worst experience ever, i will never be back to another lithia dealership, and would advise anyone thinking of coming here to STEER CLEAR!!!! concord lithia is awful
- Warranty service
Preferred solution: pay for a new part instead of cheaping out on used crap!!!!!!
Complaint on Odessa, Tx office
Did Transmission service next day transmission service light is on engine power reduced light is blinking and vehicle is barely moving scraping sounds
Cancel warranty
Customer service in Redding Ca
- Worse than ever regretted buying service care from them
- Warranty service
Preferred solution: I want my rims fix and refund for my warrantee
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They do that crap all the time saw it happen at Lithia Nissan of Eugene too many times service manager is a fat {{redacted}}
My 2020 Ram had sludge for oil ,completely plugged air filter, fuel filter. One of the tires was illegal for Road use.
My salesman replied it was certified. Certified as in washed and waxed