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for 3 weeks it has been nothing but problems and a hassle with these people. long story short my car has been sitting for weeks while lithia warranty services tries to find used cheap parts for my car.

turns out that the part they bought used is defective so now my car will sit for another who knows how long while they try to find another part. they told me you can pay for the difference of the new part but we will only cover 1600 of the total 3800. Thats less than half!!!!!! So now my car is torn apart at a chevy dealership without a driveshaft to put in.

Talking to or trying to get ahold of these people is impossible.

Worst experience ever, i will never be back to another lithia dealership, and would advise anyone thinking of coming here to STEER CLEAR!!!! concord lithia is awful

Reason of review: Poor customer service.

Monetary Loss: $5000.

Preferred solution: pay for a new part instead of cheaping out on used crap!!!!!!.

Lithia Motors Cons: Warranty service.

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Guest

They do that crap all the time saw it happen at Lithia Nissan of Eugene too many times service manager is a fat {{redacted}}

Guest
reply icon Replying to comment of Guest-1571411

My 2020 Ram had sludge for oil ,completely plugged air filter, fuel filter. One of the tires was illegal for Road use.

My salesman replied it was certified. Certified as in washed and waxed

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