Contact Lithia Motors Customer Service
Lithia Motors Phone Numbers and Emails
Toll-Free Number:
-
(866) 318-9660
Customer Service:
-
(541) 776-6401
-
(855) 261-6235
-
(844) 401-5751
Lithia Motors Emails:
Lithia Motors Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lithia Motors Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lithia Motors is 8663189660. 71% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
People call Lithia Motors mainly because of product/ service, employment and staff.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lithia Motors Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lithia Motors is 8663189660. 71% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
People call Lithia Motors mainly because of product/ service, employment and staff.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Lithia Motors is social@lithia.com. 62% of customers use this email address to address their issues and concerns.
Contact Information
Lithia Motors Website:
Lithia Motors Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday 8:00am - 5:00pm
How Good is Lithia Motors's Customer Service?
Summary of Lithia Motors Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lithia Motors?
Product/ Service Question:
- “Complaint on Odessa, Tx office”
- “Complain”
- “Major complaint about ford hawaii”
Employment Question:
- “W-2 change of address”
- “Payoff”
- “Issues at the job”
Staff Question:
- “Info for truck in service”
- “Because of poor service”
- “Not happy at all with odessa service department”
Request for Information Question:
- “Request annuity refund”
- “Question abou statements”
- “Concern”
Payments and Charges Question:
- “Billing”
- “Make sure payment was received toward car repair”
- “Fraud charge”
Return/ Replace Question:
- “For not honoring my lifetime oil change”
- “Oil change”
- “No return call”
Refund Question:
- “Warranty refund”
- Refund
- “Trying to deal with a don at camp Chevy for refund of gal and service contract since May. Still nothing I’m really upset AND of course I get only a record from the dealership and they NEVER call back. Do something to help. Never again!!”
Account Question:
- “ACcount payable”
- “Password”
- “Accounts payable”
Activation/ Cancellation Question:
- “Warrantee cancellations”
- “Cancel warranty”
- “Problem cancelling my extended warranty was referred to Lithia corporate office”
Shipping and Delivery Question:
- “I'm having problems with the Sterling BMW Dealorship. IPurchased thre (3) BMW's li the past 30 days and I'm still waiting on my financial package corrections on first deal. No one is responding to my calls.”
- “Trying to reverse a deal and get the dealership take back a vehicle that we don't want.”
- “Package”
Website/ Application Question:
- Visited you Middle Town NY dealership on Sunday 8/14 to buy a 2021 rx350. It was a terrible experience.
- “Application”
Other Question:
- “You owe money to state for the vehicle that you sold”
- “Issue with body shop”
- “Contract”
Compare Lithia Motors Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.