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Contact Lithia Motors Customer Service

Lithia Motors Phone Numbers and Emails

Toll-Free Number:

  • (866) 318-9660
Call customer service
Send Message

Customer Service:

  • (541) 776-6401
  • (855) 261-6235
  • (844) 401-5751
  • (808) 800-4339
  • (877) 331-1557
  • (844) 842-5795
  • (541) 774-7587
  • (888) 993-1279
  • (866) 852-2154
  • (866) 862-5949
  • (866) 873-2629
  • (877) 537-9201
  • (877) 568-0214
  • (518) 641-7777
  • (866) 963-2945
  • (888) 667-1569
  • (724) 940-2197
  • (724) 940-2194
  • (724) 609-1509
  • (833) 277-1497

Media:

  • (888) 416-9006
    Marketing Inquiries

Lithia Motors Emails:

General Info
Media
concernresolution@lithia.com
Marketing Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Lithia Motors?

Most Popular Number:

(866) 318-9660
Total calls: 642 Issues resolved: 7 Last call: Dec 2, 2024
author avatar
PissedConsumer Reporter

Customers can use multiple Lithia Motors phone numbers to contact the support team. First, the Lithia Motors customer service team can be reached using their dedicated toll-free phone number, 1-866-318-9660. Other phone numbers include 1-541-776-6401, 1-855-261-6235, 1-844-401-5751, and 1-808-800-4339. Additionally, for media and marketing-related inquiries, dial Lithia Motors corporate phone number 1-888-416-9006. Other Lithia Motors corporate office phone numbers are available on their website for specific services.

You can also email Lithia Motors customer service team at lithiacares@lithia.com for general inquiries. For issue resolution, send a written correspondence to concernresolution@lithia.com. Alternatively, you can complete and submit an online contact form or use the live chat option on the website to get further assistance from the Lithia Motors customer service team. Whether through email, phone, or in-person visit to the Lithia Motors corporate office, their customer service team is ready to assist instantly.

Lithia Motors corporate office is located at 150 North Bartlett, Medford, Oregon 97501, United States. This Lithia Motors headquarters address can be used for official correspondence, including inquiries related to customer service, issue resolution, or feedback submission. Alternatively, you can contact the support team using Lithia Motors phone number or via email for immediate assistance.

The Lithia Motor customer service team is available Monday through Friday between 8 AM and 5 PM PST. For assistance beyond these hours, customers can explore the website for further resources and other support options. You can also send email queries to the Lithia Motors customer service team and expect to receive a response within 1 to 2 business days.

Lithia Motors Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Lithia Motors Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Lithia Motors is 8663189660. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Lithia Motors mainly because of product/ service, employment and staff.

View full overview ›
PissedConsumer Club

Contact Information

Lithia Motors Website:

Lithia Motors Help Center:

Corporate Office Address:

Lithia Motors, Inc
150 North Bartlett
Medford, Oregon 97501
United States

Other Info (opening hours):

Hours:
Monday - Friday 8:00am - 5:00pm

More contact details

Lithia Motors Rating Based on 92 Reviews

Rating details

1.6
more details
Product or Service Quality
Customer service
Value for money
Diversity of Products or Services

Rating stats

Rating trend

How Good is Lithia Motors's Customer Service?

Samar Tlz
Samar Tlz
Feels Disappointed | Dec 06, 2023

Horrible

Read full quote
Kaneshia Gwp
Kaneshia Gwp
Feels Disappointed | Apr 13, 2023

No one will return my calls

Read full quote
Ousmane Ypg
Ousmane Ypg
Feels Disappointed | Feb 07, 2023

Terrible no support

Read full quote
Makani Kmj
Makani Kmj
Feels Disappointed | Nov 29, 2022

Can someone from Lithia call me about my terrible experience?
541-441-****

Read full quote

Summary of Lithia Motors Customer Service Calls

905 TOTAL
CALLS
01:03 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lithia Motors?

Product/ Service Question:

  • “Complaint on Odessa, Tx office”
  • “Complain”
  • “Major complaint about ford hawaii”

Employment Question:

  • “W-2 change of address”
  • “Payoff”
  • “Issues at the job”

Staff Question:

  • “Info for truck in service”
  • “Because of poor service”
  • “Not happy at all with odessa service department”

Request for Information Question:

  • “Request annuity refund”
  • “Question abou statements”
  • “Concern”

Payments and Charges Question:

  • “Billing”
  • “Make sure payment was received toward car repair”
  • “Fraud charge”

Return/ Replace Question:

  • “For not honoring my lifetime oil change”
  • “Oil change”
  • “No return call”

Refund Question:

  • “Warranty refund”
  • Refund
  • “Trying to deal with a don at camp Chevy for refund of gal and service contract since May. Still nothing I’m really upset AND of course I get only a record from the dealership and they NEVER call back. Do something to help. Never again!!”

Account Question:

  • “ACcount payable”
  • “Password”
  • “Accounts payable”

Activation/ Cancellation Question:

  • “Warrantee cancellations”
  • “Cancel warranty”
  • “Problem cancelling my extended warranty was referred to Lithia corporate office”

Shipping and Delivery Question:

  • “I'm having problems with the Sterling BMW Dealorship. IPurchased thre (3) BMW's li the past 30 days and I'm still waiting on my financial package corrections on first deal. No one is responding to my calls.”
  • “Trying to reverse a deal and get the dealership take back a vehicle that we don't want.”
  • “Package”

Website/ Application Question:

  • Visited you Middle Town NY dealership on Sunday 8/14 to buy a 2021 rx350. It was a terrible experience.
  • “Application”

Other Question:

  • “You owe money to state for the vehicle that you sold”
  • “Issue with body shop”
  • “Contract”

Compare Lithia Motors Customer Service To

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